At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLE
- Works closely with our Product Development, Marketing, Sales and Key Account Management to meet the technical needs for markets within our paper solutions industry.
- Leads various high level market technical projects focused on sustainability, profitability, and innovation.
- Critical in understanding customer needs and shaping the innovation pipeline as well as introducing new products, technology, and tools to the field/market.
- Executes and implements continuous improvement projects both internally and externally.
- Customer visits for major complaint investigations, troubleshooting, product/technology trial support, training seminars, and business reviews.
- Performs / supports completion of Root Cause Analysis and Corrective Action Plan on all product related performance complaints.
- Support Product Development, Sales and Key Account Management program for APP with an emphasis on paper/board, graphic arts/envelopes markets implementing the plan of action for each market.
- Prepares laboratory reports which present findings and conclusions and prepares direct customer correspondence.
- Understands lab procedures presented in Technical journals, can adapt and modify procedures to meet project requirements.
- Effectively communicate technical information directly to sales, internal, & external customers.
- Interprets laboratory results and recommends next experimental steps or products.
- Sets up and operates standard lab equipment of moderate complexity.