Netherlands, Amsterdam, Henkel Consumer Brands

Internship in Global Customer Excellence

Please apply only if you are currently living in the Netherlands and you are still a student or you have graduated maximum 3 months prior to the internship start date. 

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. 

Do you dare to make an impact?


  • Support on KPI reports and queries related to Customer Excellence
  • Prepare regular customer reporting in alignment with local stakeholders.
  • Supporting in organizing and preparing Regional Customer excellence review and follow up.
  • Supporting in Regional Reviewsand follow up on Touchless order and Digital order entry.
  • Conduct analysis andrecommendations
  • ExecuteBenchmarking on Customer Excellence tools, like Telephonyand CRM
  • Prepare corporate material for external & internal communication on Customer Excellence


  • BSc/MSc in Supply Chain, Business, Economics or Engineering
  • Expertise in Microsoft Office especially Excel (Advanced: CUBE formulas and Power Pivot and PowerPoint)
  • Fluent in English
  • Working knowledge in SAP is an advantage!
  • Team playerthatcanalsoworkindependently
  • Strong writtenandoralcommunication skills
  • Strong analytical skills
  • Flexiblemindsettobeableto manage multiple topics


  • Opportunity to work in a multi-cultural dynamic environment
  • An exciting and educational full-time internship in an international FMCG business
  • You’ll be part of an international intern community
  • Fun and educational events organized for the international (BeNeFrance) intern community, with opportunities to broaden your network
  • 6 months internship starting in December 2023 /Jan 2024 (possibility to extend for 2 more months, max. 8 months in total)
  • An internship allowance of 1000 EUR Gross/ month and a monthly travel allowance 

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23055624
Contract & Job type: Full Time, Limited Term
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Well-being programs
Well-being programs Retirement / Pension Plan
Retirement / Pension Plan Healthcare coverage / Medical insurance
Healthcare coverage / Medical insurance Meal voucher
Meal voucher On-site electrical car charging stations
On-site electrical car charging stations International career opportunities
International career opportunities Corporate social responsibility programs
Corporate social responsibility programs Development opportunities
Development opportunities Discounted access to Henkel products
Discounted access to Henkel products Smart work / Flexible working arrangement
Note: Perks might vary depending on the job grade.