Dare to make an impact?
YOUR ROLE
- Leads Application Engineering activities within region / locally to execute AE support within the assigned market.
- Lead the SBU through on-site customer-facing technical activities, including supporting customer/market applications and engineering projects for existing and new business within the defined territory.
- Being accountable for all AE segment and Technical Center within the territory.
- Drives success of local SBU ACE projects technically, implement customer roadmaps and conduct plant audits/line surveys to increase ACE Growth impact pipeline.
- Responsible for lunch of new product, customized products applications, new product demonstrations and troubleshooting for customers. Support Sales team in building value proposition.
- Work with application equipment to provide solutions to enhance customer adhesive related processes. Manage equipment-related projects from concept to completion.
- Validation of products at laboratory, simulating line conditions to ensure right first-time product launch.
- Responsible for Application Engineering laboratory setup, equipment procurement, application standardization, implement regional / local best practice to meet customer and market needs / expectations.
- Provide inputs to PD regarding application / processing equipment and collaborate on new product development and testing.
- Work closely with Sales, PD, product management, Quality and other departments to ensure successful application deployment and user satisfaction. Facilitate communication and collaboration between teams.
- Ensures compliance with all Henkel and regulatory requirements (safety, legal, environment), and relevant industry/customer specifications
- Responsible for products application / technical training and coaching of field sales forces and customers
- Promote internally SBU innovations and best learnings cross accounts