Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Inside Sales - Technical Support
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Inside Sales - Technical Support
Apply for this role
About this Position
Join Our Commercial & Technical Team!
We are looking for a versatile and dynamic professional to join our team in a dual role combining Inside Sales and Technical Customer Support. You will be part of our commercial team specializing in adhesive, surface treatment, and sealing solutions for industrial manufacturing. This role offers the opportunity to leverage your commercial skills while developing technical expertise to support our customers and distributors.
What you´ll do
🏆 Inside Sales (Remote Sales & Lead Management)
- Generate remote sales opportunities and contribute to revenue growth.
- Manage inbound leads efficiently, qualify them, and decide on the involvement of a field sales engineer.
- Proactively build and develop strong relationships with customers and distributors through targeted sales prospecting.
- Collaborate with technical, field, and marketing teams to support commercial development initiatives.
- Design tailor-made solutions by analyzing customer needs and offering value-added recommendations from our product portfolio.
- Achieve and exceed set sales performance targets (KPIs).
🎯 Technical Customer Support & Helpdesk
- Provide technical support and advisory services for our adhesive solutions.
- Respond to customer inquiries via phone and email in Dutch and English.
- Assist customers in selecting the most suitable products for their applications.
- Work closely with local engineers to find the best technical solutions.
- Identify new manufacturing opportunities for customer development.
What makes you a good fit
- Education: Bachelor’s degree (Bac+3) in Business, Engineering, Chemistry, or a related technical field.
- Experience: A first experience in sales, customer service, or technical support is a plus.
- Sales-driven mindset with a strong focus on achieving and exceeding goals.
- Excellent verbal and written communication skills in Dutch and English.
- Curious, organized, and proactive, with a strong willingness to learn.
- Ability to adapt quickly and take initiative.
- Proficiency in digital tools (CRM, Microsoft Office).
- A background in chemistry, engineering, or mechanics is a strong plus.
Some perks of joining Henkel
✅ A comprehensive training program on our products and solutions (3-month onboarding).
✅ Hands-on technical training in collaboration with our engineering and lab teams.
✅ A diverse and challenging role combining sales and technical expertise.
✅ A dynamic and supportive work environment with an international team.
✅ Opportunities to travel across Europe for client meetings and technical training.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25075894
Job Locations: Belgium, Brussels-Capital Region, Brussels | Netherlands, Utrecht, Nieuwegein
Contact information for application-related questions: recruitment.benelux@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.