Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Application Engineer
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About this position
About this Position
The Application Engineer reporting to the ACM Southeast Asia Application Engineering Manager is responsible for providing technical support for the ACM business within the General Manufacturing and MRO segments in Malaysia. The role focuses on delivering application expertise on adhesives and dispensing equipment, supporting customer inquiries, conducting training for internal sales and distributors, troubleshooting application and equipment issues, and supporting sales initiatives through structured Group Selling Activities.
What you´ll do
Technical & Application Support
- Provide timely and effective technical support to customers on adhesive selection, application processes, and dispensing equipment.
- Troubleshoot adhesive and equipment-related issues at customer sites, identifying root causes and recommending corrective actions.
- Support MRO-related inquiries, including maintenance, repair, and optimization of adhesive applications and equipment.
- Documentation for application findings, solutions, and best practices for internal knowledge sharing.
Customer Engagement
- Respond to customer technical inquiries and support requests related to LOCTITE products and solutions.
- Conduct on-site and remote customer trials, demonstrations, and validations as required.
- Training & Knowledge Transfer
- Conduct technical training and product application training for:
ØInternal Sales teams
ØDistributors and channel partners
- Develop and maintain training materials, application notes, and troubleshooting guides.
- Provide technical coaching to Sales to strengthen application-level selling capabilities.
Sales Support & Group Selling Activities
- Support Sales during Group Selling Activities, including but not limited to:
ØIPS (In Plant Seminar)
ØLine surveys
ØMRW (Maintenance, Repair & Workshop)
ØPlant surveys
- Identify application improvement opportunities that can lead to sell-in of ACM solutions.
- Provide technical input for proposals, solution recommendations, and customer presentations.
Internal Collaboration
- Work closely with Sales, Marketing, and Product Management to support business growth initiatives.
- Provide field feedback on customer needs, application gaps, and competitive activities.
- Support new product introductions by validating applications and supporting early customer adoption.
What makes you a good fit
- A bachelor's degree in industrial engineering / mechanical engineering / chemical engineering
- 5 to 10 years' work experience preferably in Adhesives Manufacturing, Chemical and Coating Manufacturing
- Customer-focused mindset with strong service orientation
- Effective communication skills
- Proactive, adaptable to fast-paced and changing environments
- High analytical skills for trials, troubleshooting & report writing
- Strong command of spoken and written English
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Medical Coverage for employees and eligible dependents
- Additional EPF Contribution
- Dental, Health and Eye Screening etc for employees and eligible dependents
- Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26094694
Job Locations: Malaysia, Kuala Lumpur, Kuala Lumpur
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.